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Job Vacancy: Poolfoot Farm Venue & Operations Manager

27 March 2017

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Due to the rapid growth of the club’s Training and Community Facility in Thornton, Fleetwood Town Football Club are looking for a Venue & Operations Manager at the Poolfoot Farm complex.

Salary:circa £30,000 pa.

Reports to:Chief Executive

Responsible for:Duty Manager, Cleaning Staff, Receptionists, Car Park, Stewards, Volunteers, Car Valeters.

Role Summary

Fleetwood Town is a dynamic football club underpinned by a clear strategic focus and unity with a forward thinking culture of innovation along with a highly competitive approach. The club is looking for an individual who espouses these very same values to be responsible for the day to management and smooth organisational operation of the club’s £9 million training and community facility at Poolfoot Farm.


Main areas of responsibility

     •Oversee overall profitability of the site.

     •Oversee management reporting and administration of sales activity

     •Ensure all group staff businesses and users of site are coordinated and well informed of day to day operational requirements.

     •Providing up to date user guide and information to all group staff businesses and users.

     •Ensuring all areas of grounds, public areas, and offices remain clean and tidy with clean and organised impression for all user.

     •Create coordinated facility plans for events including operational staffing.

     •Managing meeting room rotas for both internal and external use.

     •Be responsible for cash handling processes.

     •Be responsible for building opening and closing procedures including lone workers.

     •Ensure CCTV and alarms provide fit for purpose security in conjunction with contractors.

     •Support the maximisation and profitability of the site by making suggestions to those sales area users.

     •Maintaining inventory on all equipment, warranties, and ensuring compliance with such requirements.

     •Overseeing and agreeing contracts with providers for necessary site services.

     •Supervising multi-disciplinary teams of staff including duty managers, cleaners, receptionist, stewards, car valeters and volunteers etc.

     •Ensuring that basic facilities, such as water and heating, are well-maintained.

     •Managing budgets and ensuring cost-effectiveness.

     •Ensuring reception is covered and provides fit for purpose delivery for building users.

     •Allocating and managing all rooms, changing facilities and classrooms.

     •Ensuring that facilities meet government regulations and environmental, health and security standards.

     •Provide a safe environment for children and vulnerable adult via club safeguarding strategy.

     •Ensure safe maintenance of medical apparatus and consumables.

     •Overseeing renovations or refurbishments.

     •Drafting reports and making written recommendations.

     •Dealing with all site stakeholders on various requirements.

     •Regular inspection of facilities and equipment with referral to maintenance with any problems.

     •Ensure clear delegated responsibility for the site out of hours.


  •Person Specification

  Knowledge, skills and experience Essential

• Dynamic, Strong, Leadership and Management skills

Experience of a fast paced sales environment

• Excellent communication skills to operate within a multi-faceted business environment

• Previous experience in Facility Management ideally within the Leisure Industry

• Previous experience in procurement

• Comprehensive knowledge of all MS suite applications

• Health and Safety Knowledge

• Critical eye for detail and organisational skills

• Flexible with working patterns to get the job done

• Working with Budgets

• Problem solving & Innovation

• Report writing ability

• Previous experience of creating robust plans and procedures and disseminating into action.

Safeguarding Statement

The EFL is committed to safeguarding the welfare of children and young people and expects all staff and volunteers to endorse this commitment.

This post requires Enhanced Criminal Records Checks and may include checks against the Barred Lists, as such it is exempt from Rehabilitation of Offenders Act (1974). Therefore all convictions including spent convictions that have not been subject to filtering by the DBS should be declared.

Relevant information and / or documents will be distributed as part of the recruitment process.

General Information

The employee must at all times carry out their duties with due regard to the Fleetwood Town Football Club policies and procedures.

The employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.

Please will all interested email a CV and covering letter

Closing date: 14th April 2017

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